Privacy Policy

VideoTool is operated by Aibianma (Hangzhou) Network Technology Co., Ltd..

Registered address: 浙江省杭州市余航区仓前街道龙泉路2号2幢132室. Tax identification / unified social credit code: 91330106MA2KK7ME1Y. Website covered by this Privacy Policy: https://webapp.qingdou.ai.

For privacy inquiries or data requests, you can contact us at qingdou888@gmail.com.

This Privacy Policy explains what information we collect, why we collect it, how we use it, how long we keep it, and what rights you may have.

It applies to personal data we process as a controller or similar responsible party in connection with VideoTool. It does not cover third-party websites, creator platforms, or payment providers that have their own privacy notices.

• Account data, such as your name, email address, login identifiers, language preferences, and account settings.
• Billing and transaction data, such as order records, tax details when required, payment status, invoices, and refund history. Full payment card details are generally handled by our payment processor, not stored directly by us.
• Content and task data, such as uploaded files, source links, transcripts, prompts, generated outputs, thumbnails, processing metadata, and task history.
• Technical and usage data, such as IP address, browser type, device identifiers, approximate region, timestamps, referring URLs, crash logs, and interaction events.
• Support and communications data, such as emails, chat messages, attachments, and records of requests you send to our team.

• Provide, operate, maintain, and secure the service.
• Authenticate users, manage accounts, and prevent unauthorized access.
• Process video tasks, generate outputs, store history, and display results inside your workspace.
• Process purchases, detect payment fraud, handle refunds, and maintain accounting records.
• Improve performance, reliability, product features, accessibility, and customer support.
• Investigate abuse, enforce our Terms of Service, protect our rights, and comply with legal obligations.

If you are located in the EEA, UK, or Switzerland, we typically rely on one or more of the following legal bases: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

Where consent is required, you may withdraw it at any time. Withdrawal does not affect processing that occurred before the withdrawal.

We use cookies and similar technologies to keep you signed in, remember language or interface preferences, maintain security, understand usage, and improve the service.

Where required by law, we will ask for consent before using non-essential cookies. You can also control cookies through your browser settings, although some site functionality may stop working properly.

We share personal data only when needed to run the service, protect users, or comply with the law. We do not sell personal information and we do not share personal information for cross-context behavioral advertising.

• Authentication and identity providers, such as Clerk or similar services.
• Payment and merchant-of-record providers, such as Paddle or similar payment infrastructure.
• Hosting, storage, security, analytics, support, and media processing providers that help us operate the platform.
• Professional advisers, auditors, regulators, law enforcement, or courts when disclosure is legally required or reasonably necessary.
• A buyer, investor, or successor entity as part of a merger, financing, acquisition, restructuring, or sale of assets, subject to customary confidentiality protections.

We may process and store data in countries other than your own. When personal data is transferred across borders, we use appropriate safeguards as required by applicable law, such as contractual protections, transfer assessments, or other recognized mechanisms.

We keep personal data only for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce agreements, prevent abuse, and comply with legal obligations.

Retention periods may vary by data type. For example, billing records may be retained longer for tax and accounting purposes, while task content and generated outputs may be deleted earlier under our operational retention rules, backup schedules, or your deletion requests.

We use technical, administrative, and organizational safeguards designed to protect personal data, including access controls, authentication, logging, encrypted transport where appropriate, and vendor risk management.

No system is completely secure. You are responsible for keeping your credentials confidential and notifying us promptly if you suspect unauthorized activity.

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or port your personal data, as well as rights to withdraw consent and lodge a complaint with a supervisory authority.

California and similar U.S. state privacy laws may also provide rights to know, correct, delete, and appeal certain privacy decisions. We do not sell personal information or share it for targeted advertising as described above.

• To exercise a privacy request, contact us at qingdou888@gmail.com.
• We may need to verify your identity before fulfilling a request.
• We may deny or limit a request where permitted by law, such as when doing so would adversely affect the rights of others or conflict with a legal obligation.

You should upload or submit only content that you have the legal right to process. Do not submit sensitive personal data, health data, payment card data, government ID numbers, or other highly regulated information unless we have expressly agreed in writing to support that use case.

If you process personal data belonging to other individuals through our service, you are responsible for obtaining any notices, permissions, or lawful basis required by applicable law.

VideoTool is not directed to children under the age required by applicable law to consent to online services on their own. If you believe a child provided personal data to us without authorization, please contact us so we can review and delete it where appropriate.

We may update this Privacy Policy from time to time to reflect legal, technical, or product changes. When we do, we will update the effective date above and, where required, provide additional notice.

For privacy questions, data subject requests, or compliance inquiries, contact Aibianma (Hangzhou) Network Technology Co., Ltd. at qingdou888@gmail.com. Our registered address is 浙江省杭州市余航区仓前街道龙泉路2号2幢132室.